Q1: How can I get the best machine for me?
Will suggest you the best machine for your application.
Q2: I never use this kind of machine before, is it easy to operate?
Yes, it's extremely easy! We will send you manual and guide video in English, it can let you how to operate the machine. If you still can not learn how to use it, we can help you by "Teamviewer" online help software. Or we can talk by phone, email or other contact ways.
Q3: If the machine has problem in my place, how could I do?
Will handle your problems and transfer to related person.
We could send free parts to you in warranty period if machines have any problem under "normal use".
Q4: This model is not suitable for me, do you have more models available?
Yes, will show you the suitable machine according to your information.
Q5: What's the guarantee, in case the machine breaks down?
The machine has two years guarantee.
Q6: How about the documents after shipment?
After shipment, will send all original documents to you, including Packing List, Commercial Invoice, B/L, and other certificates
as required by clients.
Q7: How long is the delivery time?
For standard machines, it would be 7-10 days;
For customized machines,please feel free to contact me.
Q8: How's the payment?
Telegraphic Transfer (T/T).
Special payment term according to your country policy is accepted.
Q9: Do You Arrange Shipment For The Machines?
Yes,will handle shipment for you.
There is no worry on your side.
Q10:How is the packing?
Durable wooden case or as per required.